![]() If your in my position in the uk then contact Sony customer relations and ask for the issue to be escalated. So in short Sony can't simply replace all products.not much of a warranty huh? Please also note that their are NO official Sony stores either online or in the real world! This is unacceptable as the product is being sold still in Sony centre stores around the UK ( PLEASE NOTE THAT SONY CENTRE STORES ARE A FRANCHISE AND NOT A PART OF THE SONY COMPANY!) ![]() Their only other solution is to offer a refund. Also it is not a stereo speaker nor is it hi res. Namely the srs zr5 which is not portable and has to be plugged into mains at all times. They state that they don't have parts to fix and offered a poor replacement. I have same issue and have sent my product for repairs with Sony uk ![]()
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